Booking Appointments: Appointments can be booked by calling in or booking online ( coming soon.) We will do our best to see urgent care, and same-day, appointments. Check out the ‘book an appointment’ tab to book now.
Telehealth: We are happy to offer telehealth appointments for clients.
Cancellation Policy: We understand that life happens and sometimes appointments need to be rescheduled. We ask that you give 24 hours’ notice ideally. For chronic no-shows, we reserve the right to require a deposit for booking appointments.
What To Expect: At Long Beach, we work as a team. When you come in for your visit, you will be greeted by one of our Client Care Representatives. They will update your information, review why you’ve come in, and they may ask you about some history or details about your pet. If your patient is in critical condition, or they feel that your pet should be seen right away, they will ask if he/she can be brought back into the hospital immediately, for triaging.
When we have a room available, they will put you in an examination room, where either a veterinary technician, veterinary assistant, or veterinarian will come in first to complete a full history and collect some patient data. The veterinarian will then come in to do the full examination, further discuss the patient’s case, and make a plan with you. If the patient requires diagnostics or treatments, they may be taken to the back of the hospital. At the end of the appointment, the technician will come in to review any medications or discharge instructions before you head home. The receptionist will then check you out.
If you or your patient has any special requirements for their appointments, please let us know! We want to make your visit as positive as we can. For example, if your patient prefers to go straight into an exam room, or requires calming medications before coming in, PLEASE LET US KNOW WHEN YOU CALL TO BOOK.
